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Welcome to Nine West Shop! These Terms and Conditions outline the rules and regulations for using our website (buynineweststep.com) and purchasing our fashion-forward footwear collection.
1. Acceptance of Terms
By accessing and using Nine West Shop, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you disagree with any part of these terms, please refrain from using our website.
2. User Obligations and Responsibilities
2.1 Account Information
When creating an account or placing an order, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Be at least 18 years old or have parental consent to make purchases
2.2 Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
- Misrepresent your identity or provide false information
3. Product and Service Information
3.1 Product Descriptions
We strive to accurately display the colors, features, and specifications of our footwear (including boots, flats, heels, loafers, oxfords, sandals, and sneakers) on our website. However, actual colors may vary slightly due to monitor settings.
3.2 Pricing
All prices are shown in US Dollars and are subject to change without notice. We reserve the right to modify or discontinue products at any time.
3.3 Availability
Product availability is not guaranteed. If an item becomes unavailable after you place an order, we will notify you and either cancel the item or offer alternatives.
4. Orders and Payment
4.1 Order Process
Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline orders for any reason, including:
- Product availability
- Errors in product descriptions or pricing
- Suspected fraudulent activity
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge your selected payment method for the total amount of your order (including taxes and shipping fees).
4.3 Shipping
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
- Free Shipping: Free on orders $50+ via EMS (15-25 business days after shipping)
International customers outside the U.S. may be subject to customs fees, which are the customer’s responsibility.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery date, provided that:
- Items are unworn with original tags and packaging
- Sandals show no signs of wear or being tried on without protective footwear
- The item is not personalized or custom-made
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days of receiving your order with your order number and return details
- Repackage items carefully in their original packaging
- Ship to: Nine West Shop Returns, 3999 Hillside Street, Mesa, US 85225
Return shipping costs are the customer’s responsibility unless the return is due to our error.
5.3 Refunds
Refunds will be issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable except in cases of our error.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Nine West Shop or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
Nine West Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our products or services
- Unauthorized access to or alteration of your transmissions or data
- Any other matter relating to our products or services
Our maximum liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website constitutes acceptance of the modified terms.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Nine West Shop
3999 Hillside Street
Mesa, US 85225
Email: [email protected]
Thank you for choosing Nine West Shop for your footwear needs. We’re committed to providing you with stylish, high-quality shoes and exceptional customer service.
