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At Nine West Shop (“we,” “us,” or “our”), your privacy is as important to us as finding your perfect pair of shoes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buynineweststep.com or make a purchase from us.

1. Information We Collect

We collect information to provide you with a seamless shopping experience for our fashionable footwear collection:

  • Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through PCI-DSS compliant systems).
  • Transaction Data: Details about purchases you make, including product selections, sizes, and order history.
  • Technical Data: IP address, browser type, device information, and how you interact with our website.
  • Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for boots, flats, heels, and other footwear
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Send order confirmations, shipping notifications, and service-related communications
  • Prevent fraud and enhance security (using 256-bit SSL encryption)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We share data with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers to fulfill your orders.
  • Legal Compliance: We may disclose information if required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your financial security is our top priority:

  • We use industry-standard 256-bit SSL encryption
  • Payment processing is PCI-DSS compliant
  • We never store full payment details on our servers
  • Regular security audits of our systems

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing of your data
  • Receive your data in a portable format
  • Withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences (like currency selection)
  • Analyze website traffic to improve your shopping experience
  • Enable features like shopping carts

You can control cookies through your browser settings, but this may affect website functionality.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: [email protected]

Mail: Nine West Shop, 3999 Hillside Street, Mesa, US 85225

Thank you for choosing Nine West Shop for your footwear needs. We’re committed to protecting your privacy while helping you step out in style with our fashionable collection.